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You are here : Home --> Industry Practices --> Automobile & Automotive Components
 
  NIS Sparta in the Auto industry

Catering to the extensive growth and the increasing spends by auto companies on R&D and training, NIS Sparta has been conducting several immensely successful, national dealer and management training programmes for various companies. In the auto component business, cost reduction and quality improvement are critical in order to service the increased level of outsourcing to India by the international automobile manufacturers.

NIS Sparta has the vantage of having worked with most of the major two and four wheeler automobile manufacturers, training the company and their dealer sales force on competitive product selling.
 
  Scope of Interventions in the Automobile sector

With a wide geographical presence, NIS Sparta has undertaken interventions and performance enhancement for the passenger vehicle segment in the following functions:

  1. Solution construction for Sales
    1. Product launches
    2. Mystery shopping
    3. Manpower profiling at dealerships
    4. Dipsticks
    5. Adopting ‘model’ dealerships
    6. Interventions for Company personnel
    7. On the job
    8. Special Project Interventions
    9. Implementation of processes
    10. Business simulations
    11. Skill contests
    12. Technical Product Trainings
    13. SOP/ SSI Implementation
  2. Service
    1. After Sales service process implementation
    2. CRM based interventions
    3. Tele calling projects with assessments
    4. Interventions for service advisors and service managers
    5. SOP/ CSI implementation
    6. ‘On-the-job’ facilitation projects
  3. Spare Parts
    1. Field distributors
    2. Implementation of Norms
  4. Special projects like interventions in J.D. Power SSI and CSI and True Value
  5. Organisational Engagement
    1. Induction for all new joinees
    2. Regular interventions for each employee
    3. Creation of a training path with integration with the employees role
    4. Experiential Training
    5. Identification with the organisation brand and culture
  6. Shop floor engagement with the workforce
 
 NIS Sparta’s solutions for the auto and ancillary industry include:
  • Profiling for Sales and Service Personnel
  • Product Training
  • Post Training Facilitation
  • Sales Management Processes
  • Customer Service Skills
  • Customised Solutions for the Dealer Owners - Business Enterprise Management
  • CD based and Web based solutions to reinforce the classroom sessions
  • Process Improvement through Benchmarking
  • Vision and Strategy Deployment
 
  We service the following segments within the auto industry:
  • 2 wheelers
  • Passenger vehicles
  • 3 wheelers
  • Tractor Industry
  • Tyre Industry
  • Auto ancillaries
  • Commercial Vehicles
  • Lubricants
  • Oil & Gas
  • Auto Finance

For more information write to us here
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