The training programme is created for people who want to excel in their sales career. This programme will sharpen the skills of the salespeople and will enable them to grow and achieve exceptional results in sales. This programme will cover the buying and the selling cycle in detail. This will also cover prospecting, establishing rapport, proposing solutions, handling objections and closing the sale.

This programme will help participants enhance their selling skills by reviewing all aspects involved in the sales process. It will be an interactive session that will include development of skills through role-plays and will help participants exceed their targets and contribute to organisational growth. This programme, through various activities, will help participants understand the business of the company, their reason for being in the company and how to align themselves with thier organisation’s mission for self development and growth.
 

Channel Management has emerged as a powerful managerial concept for delivering value to the customer. This programme will help participants manage and develop effective channels, overcome challenges in the channel and resolve channel conflicts. It will ensure that the channels participants choose become a value-added asset to their total sales and marketing plan. This programme is designed to help participants understand the underlying managerial concepts and relevant analytical approaches to managing supply chains. It will also provide an opportunity for sharing organisational experience between participants.
 

Most people's jobs require them to influence other people a lot of the time. This Negotiation Skills programme will offer participants greater confidence to negotiate at all levels, knowledge of strategic negotiation and how to achieve a conclusion. The programme will help participants become more assertive and motivated, leading to better working relationships and creating win-win deals. Following the programme, participants will be able to focus on the key aspects and rules of successful negotiation including arguments and counter arguments, fallback positions, creative solutions and alternatives to agreement.

The programme will use a variety of learning tools including workshops, games, real-life scenarios and role-plays.
 

As selling over the telephone has become ubiquitous, it is essential that every customer calling your organisation receives a positive and seamless service that is professional, efficient and responsive.

This programme will ensure your employees always project the correct image to your potential customers and clients, and are friendly, courteous and efficient. This programme offers participants guidelines for maximising telesales calls and helps to generate a concrete telesales process by preparing telesales scripts. Participants are taken through processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale.
 

The programme will give participants a superior understanding of customers' buying processes, better account penetration and improved proposal-to-order ratio. It will help to develop single transactions into long-term interventions, build a preferred-partner relationship and enlarge market share of key accounts.
 

In today’s corporate world, more and more important decisions are made based on high quality, making effective presentations is a regular activity that nearly everyone at work has to do.

The objective of this programme is to empower participants with the skills that will give them the confidence and competence to make presentations in all situations, demonstrate their sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. The participants will learn to effectively use body language and build rapport with the audience. They will learn to prepare for a presentation and use audio-visual aids effectively.
 

Today's workforce comes from varied cultural and social backgrounds, with differing standards of behaviours. These may not always be in sync with the norms of the organisation. Through this programme, participants will learn about behaviours that are appropriate for the workplace.

This programme covers the importance of personal grooming, appropriate business dressing and grooming, verbal and non-verbal communication, telephone skills and general professional conduct. Through videos, question based discussions and facilitator-led sessions, participants can target areas for self and/or group improvement, improve their business behaviour, transform their professional image and create a positive impact on their careers.